Shipping Information & Policies

SHIPPING TIMES:

After an order is placed it takes 24 hours or less in-house for processing, production and engraving, then your order will ship.
You may check the estimated shipping and arrival dates for yourself at any time with our Shipping Estimator: CLICK HERE
If you need your order faster please call 800-286-7096 and we will try our best to assist you.

APO & FPO:

Orders are shipped US Postal Service and are not eligible for free shipping. These orders may take 7-10 working days to deliver after processing. Please note: we do not control delivery time and some APO and FPO orders may require as much as 6-8 weeks.
Shipping quotes given on our website are for UPS only and are not valid for USPS charges. We will calculate correct shipping once order is received and contact you with correct costs. We apologize for any inconvenience.

INTERNATIONAL SHIPPING (including Canada):

Duty charges and taxes are the responsibility of the customer and must be paid upon receipt.

SHIPPING CARRIER OPTIONS:

Trophy Depot reserves the right to change the carrier that delivers your order to based on the most optimal choice, even if you selected one carrier over another at checkout. Please note that delivery times will still be intact as quoted. Carrier options include USPS, UPS, or FedEx.

GET FREE GROUND SHIPPING

Within the Continental U.S. on all prepaid orders over $95.00.

Please note:
GET FLAT RATE SHIPPING

Within the Continental U.S. on all prepaid orders under $95.00 for only $9.97

Please note:

Same Day Shipping Information & Policies

Trophy and medal orders can ship same day upon request. Please call 800-286-7096 to ask for more info or to request same day shipping.

Order Must meet the following conditions:

  • Only available on in-stock merchandise, please call for current inventory counts before ordering
  • Completed credit card payment before 5pm EST, 6PM for Medals
  • Engraving must be submitted in full by 5pm, 6PM for Medals
  • Order must be completed with no outstanding information needed by 5pm, 6PM for Medals
  • Custom awards are not eligible for this offer.
  • Holidays are excluded from Same Day Shipping policy.
  • APO/FPO Not eligible
  • Not available during May & October
  • Only available Monday through Friday on standard business days
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