Submitted: Friday, March 7, 2013 10:30 AM
My name is J***** Pond and I wanted to just take a minute to thank you for everything! I received the medals I ordered yesterday, and they were beautiful. Well worth the money spent. I gave you very short notice and you came through for me on almost 50 medals, all of which were engraved and personalized. Edwin even corrected a typo for me at the last minute! I can't thank you enough for making this experience less of a headache, and for making quality medals that the 40 Rhythmette dancers will love! I'm sure we will be doing business again.
Submitted: Wednesday, March 5, 2013 2:07 PM
I wanted to THANK YOU for your patience, great customer service and effort in helping us out last week. I want you to please forward this to your supervisor to let them know how pleased we were to get our ribbons and those really nice Dog Tags for the kids. They came as promised. I appreciated the extra effort from you. I will definitely will tell everyone of the service and products we receive from Trophy Depot year after year. Once again, Thanks.
Barnett Community Center
Submitted: Wednesday, January 23, 2013 2:03 PM
I just finished placing an order via your website, and wanted to let you know that it was a great experience. I've used other trophy sites where when I needed to add to the order (change the number of trophies from 20 to 21, for example) I've had to re-enter all the engraving on all the trophies, rather than being able to just add it to the end. It was also very easy to go back in and edit the engraving. Great site. The variety of quality resin trophies was awesome also. I had no intention of changing where I purchased my trophies (this is the 5th year I've purchased trophies) but when I found your site and the great looking resin trophies, I changed my mind. Just wanted to give you some feedback - the site is great!
Submitted: Saturday, January 14, 2013 1:01 PM
Thank you Trophy Depot for getting our order out on time and in such a rush! You were a pleasure to deal with and you even helped me change my order after it was already placed. I was worried it wouldn’t arrive in time but you were able to change the shipping so it got to us a day early. I will definitely recommend you to anyone looking for your services. Keep up the good work!
Harrisburg Youth Wrestling - Harrisburg, SD
Submitted: Wednesday, January 9, 2013 1:11 PM
I received my trophy yesterday and it is AMAZING! The build quality is top notch and the engraving looks better than I expected! Your customer service was very helpful to me and my order shipped quicker than I expected. Not to mention the great price. Thanks again!
Submitted: Tuesday, November 13, 2012 9:01 AM
We received our trophies yesterday and just wanted to say thank you! These are the best looking trophies we have ordered so far. Everyone was impressed with how nice they were….. Just wanted to pass this along to you.
Submitted: Monday, November 05, 2012 2:23 PM
Hey there Trophy Depot! I just want to say thank you so much for the trophies. You have performed above and beyond any expectation I could ever have had. My order was placed right in the midst of Sandy's devastation. After realizing your actual location, I figured there would be no way even imaginable for us to receive our order by this past Saturday, as we were all here just praying for your well being and safety. Well, I don't know how, but you did it. I had 22 kids absolutely ecstatic to be collecting their season ending achievement awards. Thank you so much for helping make their day truly memorable. You guys are the one's most deserving of a trophy for outstanding performance! Thanks again from the entire Yard Dawg Football Team here in Bellingham, Washington. WOOF!!!
You have earned a customer for life. Thanks again crew. I know I speak on behalf of many when I say we hope all is well over there!
Submitted: Monday, October 22, 2012 9:28 AM
Thank you so very much for your great customer service. When my trophies were not going to arrive in time for my soccer party, you overnighted a new order to me at no charge. As you can see from the picture below, I had 15 very excited 4 & 5 year olds. Right behind the snacks at the end of each game, the trophy is the best & most important part about 5u soccer!!
Thank you, again. I look forward to buying from you again!!
Submitted: September 14, 2012 3:17:24 PM
I coach for a soccer league that doesn't provide trophies to its players. Therefore, I've been ordering trophies for the teams I coach and providing them every year (I discovered trophydepot.com three years ago). I'm not sure if I'm sending this to the appropriate address, but I have high praise and a couple of suggestions below...
I realize that providing a reference is the best way to compliment exceptional service for an exceptional product, so I will do that. However, I also wanted to comment on how pleased I am with your products, pricing, and service.
The products I've ordered have always been of an unmatched superior quality. Not only that, but your selection is tops amongst your online competitors (I've researched quite a bit looking for the best value and deals around). The great thing about it is that the pricing is reasonable, if not exceptional. For my situation (ie placing fairly small orders), and having the option of paying ~$5 for high quality trophies enables me to provide them to the kids on my team without any difficulty. I truly appreciate the free trophy engraving (up to 40 letters...50 would be amazing, but I'm still grateful that "spaces" aren't penalized) and free shipping on orders over $95 (although I wish that also applied to other items, such as pins, etc.) Last, but not least, I've recently contacted your customer service department because I goofed on my latest order (on one of trophies I typed the year 2010, instead of 2012) and was ecstatic to learn how easy and cost-efficient it was to correct the issue. Your customer service rep was awesome (I can't recall her name), but please let her know how appreciative I am of her assistance. My final point...your website is second-to-none. No other online trophy company can hold a candle to how easy and comprehensive your offerings are. My only suggestion, and perhaps I just didn't see how to do this, but if you added a method to sort by price, etc. for individual styles of trophies (ie by sport), it would make it that much easier to place an order.
Submitted: April 10, 2012 8:47:12 AM
Just wanted to let you know i ordered trophies for my girls 1st/2nd grade team and was very, very impressed by selection, price and the shipping was protected and done excellent.
Very, very happy customer.
Hi, I received my order today. I just wanted to thank you for the great service this year once again – fast and accurate and very
reasonably priced! I have ordered from you four times now and have never had any issues! Thank you for your attention to detail
and outstanding customer service!
I just unpacked my trophies. They are beautiful! I ordered 6 trophies, 2 different styles (which were really fun to put together on-line!). I can't believe I got them so quickly, too.
The kids are going to be very excited to receive such colorful and well made trophies (for a really reasonable price!) I know our "2012 Olympics" will be a great success.
Thanks so much!
Mansfield Twp., NJ
Helpful Award Specialist,
I just want to take a moment to inform you that I received the trophies and they were exactly what I expected. Thank you for the professional manner in not only how you handled this order but also the timely delivery of the items.
Thank you for your outstanding customer service. Your response and the quality of the products were terrific!
I'm passing your name on to everyone!
Just wanted to thank you so much for a fantastic job you did with my order. Everything was perfect! Thank you so much
Great job! Melissa the trophies arrived yesterday. I am overjoyed how well they turned out. It’s always a gamble ordering on-line, thanks for making this experience one of my best. Kudos to you and your staff!
To the Trophy Depot Customer Service:
This was my first time purchasing trophies, medals and ribbons from Trophy Depot. My order came today and I'm very pleased with it. Thanks for your timely and accurate service, and quality products at reasonable prices. I'll tell my friends.
I just received the trophies that I ordered from your company and I just had to let you know that I LOVE THEM!!!!!!! I am always looking for "different" bowling trophies and have to say that I am so pleased with your trophies!!! And they came in a very timely manner,too. I will DEFINITELY be spreading your name to other bowling leagues.
Thank you again,
I just wanted to say thanks! Thanks for taking the time and making beautiful trophies. They were perfect. The smiles on our boys faces were priceless. Thanks from the Red Sox! We plan on useing this company every year and ill let all the other coaches know how pleased we were and I'm sure they'll all agree on useing this company from now on.
I would like to thank you for getting my order to me on time and perfect for my soccer teams last game. My team only won one game this year but never gave up on trying to score and win. For that I felt that they needed to be rewarded and trophies that you were able to get to me in time for my last game were perfect.
I ordered on Monday and got my package today(Thur.). You guys are AWESOME and I will defiantly be using you guys again. Everyone I spoke with on the phone was so nice and the dog tags I ordered are great. I am so excited to hand them out to my sons football team.
I wanted to thank you for the beautiful job that your company did on these 11 trophies. They look great and are even more durable than I expected. The turn around time/shipping was also amazing. I just know our team will think they are special. Hope to do business in the future!
Blue Ridge Little League - TBall
To the people responsible for an excellent product:
Thank you for the beautiful trophy and plaques we recently received. We are all very pleased with the appearance and the engraving. And the cost was very reasonable, too. We will proudly award them on June 6, 2010 at our 2nd annual fundraiser for local veterans. Thank you again for doing a great job!
Patrick K. and his Army brothers
Vietnam Veteran 1970
I just wanted to thank the team at Trophy Depot for the excellent job on the 40 football medals we ordered. They were not only delivered EARLY but without any error! And the event was moved up 2 days which made the on time delivery even more critical!
We will definitely recommend for all our events and again - THANK YOU!!! You just made 40 young Freshman Football boys and their 6 coaches VERY happy!
Rancho Bernardo High School
You guys are the best! Thank you so much for getting my trophies out to California in time for my birthday party !!! I will definitely only order from you for several years to come :)
I just wanted to say thanks for the terrific trophy I ordered. I don't know how you guys keep the cost so low - but no where locally could I find one that compared.
I'll be back!
I just received 27 medals and 3 trophies from you!
They Rock! This is the 4th time I have ordered from you.
Thanks again for your good work.
I recently placed an order for nearly 40 trophies for our basketball banquet that is going to be held on Saturday the 19th. I am not the person who normally orders the trophies and "the powers that be" had put me in a bind by telling me to order them with just barely a week to get them in before the banquet. I placed my order last Friday and received the trophies today, We are absolutely thrilled with the way they look and the quality of the trophies. I especially love the tracking information that was available at all times. We coach a baseball team in the summer and a traveling basketball team in the spring and we will most definitley be repeat customers with your company. Thank you so much for the speed and attention that you gave our order.
Troy and Brandee K.
Basketball and Cheerleading Coaches
Lanier Elementary School
We loved the Plaques and Trophies! Thank you for the service. Special thanks to Shah.
Thank you for the medals. They look great. Look forward to doing business with you and your company again. Thank you!
God bless and be Blessed
I received the order today. Everything looks perfect. I cant believe what a quick turnaround that was..even during the holiday season!
I just want to tell you that my order arrived, TWO days EARLY, everything was there and intact! Thank you so much, my Cub Scouts are going to be impressed with their awards and I am your new biggest fan!
Please let everyone involved in my order, they did a GREAT job!
Our chorus medals just arrived and I am THRILLED! They look amazing! My students are going to be so excited when they receive these. I am impressed with the personal attention and support that I received from your company. We will definitely be ordering from you again next year. Thank you so much for providing such a quality product.
Have a wonderful holiday season!
Thanks so much for your promptness of making these necessary
corrections. Ok, I've never won the Spelling Bee in school! LOL!
"You guys rock" . . .
This is just a follow-up email to thank you for your assistance in my ordering these trophies. Your customer assistance, delivery, packaging, quality, quantity, everything was excellent. We were extremely happy with our purchase and will use Trophy Depot in the future.
NBBR Girls Softball
Just wanted to say thanks for processing my order in such good fashion. This was my first time using Trophy Depot and it definately won't be my last. I was very impressed with the professionalism and speed in which you took care of everything. Customer service and shipping was excellent.